Pedestal — The creator marketplace built for trust

PRIVACY POLICY Effective Date: 03/26/2026 Last Updated: 04/02/2026 Pedestal Studio is operated by Pedestal Studio Inc., a Delaware corporation ("Pedestal," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use Pedestal Studio, including our website, platform, products, services, guest checkout features, creator tools, and related functionality (collectively, the "Services"). By using the Services, you agree to this Privacy Policy. 1. OUR PRIVACY COMMITMENT Pedestal Studio is committed to protecting user privacy. We do not sell personal information. We do not rent personal information. We do not provide personal information to third parties for their own independent marketing or monetary gain. We do not use personal information as a product for resale. We only collect, use, and share information as reasonably necessary to operate, secure, improve, and legally comply with the Services. We may disclose information where required by law, legal process, lawful government request, payment processing obligations, fraud prevention requirements, or platform safety enforcement. 2. INFORMATION WE COLLECT We collect information you provide directly, information collected automatically through use of the Services, and limited information from third-party service providers necessary to operate the platform. A. Information You Provide We may collect: - Name - Username or display name - Email address - Account login information - Profile details - Content you upload, post, submit, purchase, sell, or send through the Services - Messages, support requests, appeals, reports, or other communications - Seller onboarding and payout information - Transaction-related information you submit through the platform B. Information Collected Automatically We may automatically collect: - IP address - Device identifiers - Browser type - Operating system - Log data - Usage activity - Session data - Approximate location based on IP address - Security and fraud-prevention information - Cookies and similar technologies used for authentication, security, analytics, and performance C. Information From Payment and Service Providers We may receive limited information from service providers, including payment processors such as Stripe, to process transactions, confirm payment status, manage connected accounts, help prevent fraud, complete payouts, and comply with legal and regulatory obligations. Stripe may separately collect and process information under its own privacy policy. :contentReference[oaicite:1]{index=1} 3. HOW WE USE INFORMATION We use information only as reasonably necessary to operate and protect the Services, including to: - Create and manage accounts - Provide platform functionality - Process purchases, subscriptions, commissions, payouts, and related transactions - Support creator monetization features - Authenticate users - Secure accounts and systems - Detect, prevent, and investigate fraud, abuse, chargebacks, spam, policy violations, or unlawful conduct - Moderate content and enforce our Terms, policies, and platform rules - Respond to support requests and user communications - Maintain records for legal, tax, accounting, compliance, and operational purposes - Improve the safety, reliability, and performance of the Services - Comply with applicable law, lawful requests, court orders, and payment network requirements We do not sell user data and do not use user data for unrelated commercial exploitation. 4. HOW WE SHARE INFORMATION We do not disclose personal information except as described in this Privacy Policy. We may share information with: A. Service Providers We may share information with trusted vendors and processors who help us operate the Services, such as hosting, infrastructure, storage, authentication, analytics, moderation, fraud prevention, communications, and payment processing providers. These providers may only access information as reasonably necessary to perform services for us. B. Payment Processors and Financial Service Providers We may share information with Stripe and related financial service providers as necessary to process payments, onboard creators and sellers, manage payouts, verify identity where required, prevent fraud, and comply with financial and legal obligations. :contentReference[oaicite:2]{index=2} C. Legal and Safety Disclosures We may disclose information if we believe in good faith that disclosure is necessary to: - Comply with applicable law, regulation, subpoena, court order, or lawful government request - Enforce our Terms, policies, and agreements - Detect, investigate, prevent, or address fraud, illegal activity, security incidents, or abuse - Protect the rights, safety, property, users, Pedestal, or the public D. Business Transfers If Pedestal is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that process, subject to applicable law. 5. NO SALE OF PERSONAL INFORMATION Pedestal does not sell personal information. Pedestal does not rent personal information. Pedestal does not provide personal information to advertisers, data brokers, or unrelated third parties for their own marketing, profiling, or monetary use. Pedestal does not share personal information for cross-context behavioral advertising or similar third-party monetization purposes. If any applicable law provides users with specific privacy rights relating to the "sale" or "sharing" of personal information, Pedestal intends to operate in a manner consistent with not selling personal information. California law grants consumers rights to know, delete, correct, and opt out in certain circumstances. :contentReference[oaicite:3]{index=3} 6. CONTENT, COMMUNICATIONS, AND MODERATION Because Pedestal is a creator platform and marketplace, certain content or profile information may be visible to other users depending on how you use the Services. We may review, scan, monitor, investigate, preserve, or remove content, listings, messages, uploads, metadata, and related activity where reasonably necessary to: - Enforce our Terms and policies - Detect fraud, prohibited content, restricted transactions, intellectual property violations, or abuse - Investigate reports, disputes, or suspected misconduct - Protect users and the platform - Comply with legal obligations We do not monitor or use user content for resale. 7. AGE REQUIREMENTS Pedestal is not directed to children under 13. Individuals under 13 may not use the Services. To sell, list, offer, publish paid content, receive payouts, or otherwise act as a creator or seller on Pedestal, a user must be at least 18 years old. To purchase items as a guest, a user must be at least 13 years old and must have parental or legal guardian consent where required by applicable law. If a user is under the age of legal majority in their jurisdiction, that user may only use any permitted purchasing functionality with appropriate parental or legal guardian permission and subject to our Terms. If we learn that we have collected personal information from a child under 13 in violation of applicable law, we may suspend or terminate access and delete the relevant information as required. Federal law imposes heightened requirements for collecting personal information from children under 13, including verifiable parental consent in covered situations. :contentReference[oaicite:4]{index=4} 8. DATA RETENTION We retain information only for as long as reasonably necessary to: - Provide the Services - Maintain transaction and business records - Complete payouts, refunds, disputes, audits, and tax obligations - Enforce agreements and policies - Prevent fraud and maintain security records - Comply with legal, regulatory, and payment-processing obligations We may retain certain information longer where required or permitted by law, where necessary for legitimate business purposes, or where required for payment compliance and dispute handling. 9. DATA SECURITY We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. These safeguards may include authentication controls, restricted access, logging, infrastructure protections, and security monitoring. However, no system is completely secure, and we cannot guarantee absolute security. 10. COOKIES AND SIMILAR TECHNOLOGIES We may use cookies, local storage, pixels, session tools, and similar technologies to: - Keep users signed in - Remember settings and preferences - Secure accounts and sessions - Measure functionality and performance - Understand platform usage - Improve reliability and fraud prevention We do not use cookies to sell personal information. You may be able to manage certain cookie settings through your browser or device. 11. YOUR PRIVACY RIGHTS Depending on where you live, you may have rights regarding your personal information, including the right to: - Know what personal information we collect - Request access to personal information - Request correction of inaccurate personal information - Request deletion of personal information, subject to legal and operational exceptions - Request information about how personal information is used or disclosed - Opt out of any sale or sharing where applicable - Not be discriminated against for exercising privacy rights California residents may have rights under the California Consumer Privacy Act, as amended. :contentReference[oaicite:5]{index=5} To exercise privacy rights, contact us at: Email: [INSERT PRIVACY EMAIL] Mailing Address: Pedestal Studio Inc. [INSERT BUSINESS ADDRESS] We may need to verify your identity before processing certain requests. 12. THIRD-PARTY SERVICES The Services may link to or rely on third-party platforms, services, processors, or tools. We are not responsible for the privacy practices of third parties. Your use of third-party services is governed by their own terms and privacy policies. Payment processing and related financial services may be provided by Stripe, and Stripe's own privacy terms apply to the information Stripe collects and processes directly. :contentReference[oaicite:6]{index=6} 13. INTERNATIONAL USE Pedestal is operated from the United States. If you access the Services from outside the United States, you understand that your information may be transferred to, processed in, and stored in the United States and other jurisdictions where our service providers operate, subject to applicable law. 14. CHANGES TO THIS PRIVACY POLICY We may revise this Privacy Policy from time to time. If we make changes, we will update the "Last Updated" date above. Continued use of the Services after an updated Privacy Policy becomes effective means the updated Privacy Policy applies going forward. 15. CONTACT US If you have questions about this Privacy Policy or want to submit a privacy request, contact: Pedestal Studio Inc. [INSERT BUSINESS ADDRESS] [INSERT PRIVACY EMAIL] [INSERT SUPPORT EMAIL]